Shipping Policy
We’re committed to getting your favorite fragrances and candles to you safely and quickly!
1. Processing Time
- Orders are typically processed within 1–3 business days after payment is confirmed.
- Hand-poured candles and specialty items may take slightly longer; we’ll notify you if there’s a delay.
2. Shipping Methods & Delivery Times
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (available at checkout)
- Delivery times may vary depending on your location.
3. Shipping Costs
- Shipping fees are calculated at checkout based on your order size and destination.
- Free shipping may be offered on select promotions or order thresholds—check our website for details.
4. International Shipping
- We currently ship to [List countries you ship to].
- International delivery times and customs fees may vary. Customers are responsible for any customs duties or taxes.
5. Order Tracking
- Once your order ships, you’ll receive a tracking number via email.
- You can use this to monitor your package until it arrives safely at your doorstep.
6. Lost or Delayed Packages
- If your package hasn’t arrived within the expected delivery window, please contact us at [Your Email Address].
- We’ll work with the carrier to resolve any issues promptly.