Shipping Policy

We’re committed to getting your favorite fragrances and candles to you safely and quickly!

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Hand-poured candles and specialty items may take slightly longer; we’ll notify you if there’s a delay.

2. Shipping Methods & Delivery Times

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 1–3 business days (available at checkout)
  • Delivery times may vary depending on your location.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your order size and destination.
  • Free shipping may be offered on select promotions or order thresholds—check our website for details.

4. International Shipping

  • We currently ship to [List countries you ship to].
  • International delivery times and customs fees may vary. Customers are responsible for any customs duties or taxes.

5. Order Tracking

  • Once your order ships, you’ll receive a tracking number via email.
  • You can use this to monitor your package until it arrives safely at your doorstep.

6. Lost or Delayed Packages

  • If your package hasn’t arrived within the expected delivery window, please contact us at [Your Email Address].
  • We’ll work with the carrier to resolve any issues promptly.